Date: March 15-16, 2023 Time: 1:00 PM – 5:00 PM Fee: Php 3,500.00 – Member + 12% VAT | Php 4,500.00 + 12% VAT – Non Member
Program Overview:
The course aims to examine conflict situations related to grievance and discipline which affect order and harmony in an organization. At the end of the two half-day program, the participants shall have acquired increased knowledge and systematic techniques for improving discipline and morale where it is necessary.
Program Outline:
I. DISCIPLINE
1. Fundamentals of Employee Discipline
2. Essentials of Disciplined Employees
3. Mechanics of Employee Discipline
4. The Legal and Administrative Dimensions of Discipline
5. Behavioral Dimensions of Employee Discipline
6. Managing Deviant Employee Behaviors
7. The Potentials for and Trends and Employee Discipline: A Driver for Global Excellence
II. GRIEVANCE HANDLING
1. Concepts And Definitions
2. Context of Grievance-Handling
3. Roles And Responsibilities
4. Advantages And Disadvantages of Grievance Handling
5. Documentation of Grievances
6. Presentation of Grievance / Complaint
7. Analysis Prior to Grievance Meeting
8. Steps in Grievance Handling (Unionized)
9. Steps in Grievance Handling (Non-Unionized)
10. Grievance Arising From CBA’s
11. Grievance Arising From Company Personnel Policies
12. Other Forms of Grievances (Non-unionized)
13. Issues That Are Not Proper For Grievance Handling
Facilitator:
Atty. Josephus B. Jimenez, AB, LLB, MPA, CESDP, DPM, AVA 2014 PMAP President Former Undersecretary of DOLE