Date: April 22 – 23, 2024 Time: 1:00 PM – 5:00 PM
Fee: Php 3,500.00 – Member + 12% VAT | Php 4,500.00 – Non Member + 12% VAT

“Unlocking individual change starts and ends with the mental maps people carry in
their heads—how they see the organization and their jobs. Just as actual maps guide the
steps people take on a hike through the Himalayas, mental maps direct people’s behavior
in daily organizational life. And if leaders cannot change individuals’ mental maps,
they will not change the destinations people pursue or the paths they take to get there.”
– J. Stuart Black & Hal B. Gregersen, “Leading Strategic Change: Breaking Through the Brain Barriers

Course Description

This “Managing Change Program” is designed to guide the participants as they facilitate and accelerate the transformation of their respective organizations to become a high performance
organization.

The two-day workshop presents a systematic approach to managing change. It provides the participants with an appreciation of how to deal with change in organizations and an
understanding of the psychological impact of change (transition) on individuals. It offers a framework for creating successful transformation in organizations and provides practical
guidelines, tools, and techniques on how to accept and lead change. The workshop is centered and anchored on both theory and principles of successful change, as well as discussions on
practical implications and applications of these principles on the business.

As a result of this workshop, the participants will be able to have a shared understanding of the change process, develop a common language, shift mindsets or values that are essential to support organization-wide change efforts and effectively execute their role in achieving the objectives of change initiatives.

Course Objectives

At the end the workshop series, the participants should be able to:

• ASSESS the level of preparedness of their respective organizations to take on the critical changes
  necessary to maintain competitiveness;
• DESCRIBE a systematic and consistent approach to leading change that serves as a foundation
  for capturing and leveraging experiences from mandated change initiatives;
• IDENTIFY the tools for evaluating the effectiveness of change efforts and utilize the practical
  guidelines on how to effect successful change in their areas of influence;
• FACILITATE the execution of critical initiatives/changes required by their organizations and ALIGN
  and EXECUTE these changes in their respective organizations.

Course Outline

DAY ONE

MODULE 1: CREATING AN ENVIRONMENT FOR LEARNING

• Opening Remarks
• Introductions
• Workshop Orientation
  • Objectives
  • Content
  • Process
  • Norms
• Climate Setting Exercises

MODULE 2: Organizational CHANGE AND TRANSITIONS

• A Model for Appreciating Change and Transitions
• Change vs Transitions
• Principles of Change Management

MODULE 3: DETERMINING COMPELLING REASONS/BUSINESS CASE FOR CHANGE

• Identifying Current Organizational Performance and Desired Performance
• Identifying Sources of Organizational Complacency
• Clarifying Roles of Leaders and Managers in Implementing Change Initiatives
• Tools: Case for Change Worksheet

MODULE 4: PREPARING INNOVATIVE TEAMS FOR CHANGE

• Team/Group Dynamics
• Engaging the Right People
• Setting Clear Team Goals
• Developing a Climate of Trust and Commitment
• Key Team Elements for Achieving Change
• Tool: Guiding Team Feedback

DAY TWO

MODULE 5: GETTING THE VISION RIGHT

• Clarifying Why Vision Is Necessary
• Analyzing the Vision
• Clarifying the Role of the Team In Developing the Vision
• Tool: Gauging Effectiveness of Vision

MODULE 6: BUILDING COMMITMENT FOR THE CHANGE & COMMUNICATING THE VISION

• Engaging in Continuous Dialogue About the Change
• Enrolling Stakeholders in the Change Effort
• Tool: Communication Plan Template

MODULE 7: ENABLING EMPLOYEES TO TAKE ACTION

• Identifying Barriers Blocking Employees from Carrying Out the Vision
• Encouraging Employees to Take Risks and Be Innovative
• Tool: Stakeholder Behavioral Map

MODULE 8: PLANNING FOR EFFECTIVE MANAGEMENT OF TRANSITIONS

• How to Get Employees to Let Go?
• Coping with Losses and Endings
• Managing the Neutral Zone
• Successfully Launching a New Beginning
• Exercise: Dealing with Continuous Change and Stress
• Ritual: Symbolic Endings & Beginnings

CLOSING CEREMONIES

• Closing Remarks
• Workshop Evaluation

Methodology

The workshop employs various learning methodologies and techniques that are effective and appropriate for adult learning. Depending on the objectives and the nature of a specific session,
techniques and methods such as group dynamics, assessment instruments, action planning, lecturettes, discussions, etc., will be utilized in a balanced and synergistic manner.

Facilitator:

For other queries, you may contact Ms. Lalaine Benitez at laine.benitez@pmap.org.ph