Training the Trainers Workshop
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Objectives:
At the end of a 3-day workshop, the participant will be able to:
1. explain the basic concepts & principles of training and development
2. acquire a framework for defining training needs
3. design training programs
4. identify guidelines for producing effective learning tools
5. plan an evaluation scheme to measure the impact of training
6. assess their level of competencies in effectively designing, developing, & evaluating training efforts
Content Outline:
DAY 1
I. Introduction:
1. Expectation setting
2. Administrative Details
II. Overview of Training & Development:
1. Definition: Training, Development, & Education
2. Traditional vs. Strategic Training
3. The HIGH IMPACT Training Cycle: Pamela Wade Model
III. Training Needs Assessment:
1. Definition: What is a Training Need? TNA?
2. Rationale for TNA
3. Indicators of Needs for Training
4. Organizational Diagnosis Model: TNA Framework
5. TNA Process
6. Methods for Determining Training Needs
7. Practicum: Preparing a TNA Plan
DAY 2
IV. Mapping the Approach:
1. Understanding the Learner
a. Whole-Brain Learning
b. Learning Styles
2. Adult Learning Principles
3. The Training Design
a. Formulating the Behavioral Objectives
b. Developing a Conceptual Framework
c. Identifying the Content
d. Choosing the Training Methodologies
e. Producing Learning Tools
f. Practicum: Putting It All Together – The Process Strategy
g. Principles of Good Design
V. Planning & Administration of the Training Budget:
1. Definition of Budget
2. Types of Budget
3. Sources of Training Budget
4. Planning the Training Budget: A Checklist
DAY 3
VI. Calculating Measurable Results & Tracking Training:
1. Need for Training Evaluation
2. Myths of Measuring Training
3. Kirkpatrick’s Levels of Evaluation
a. Evaluation Matrix
b. How to Measure
4. Tracking Training Impact
a. Calculating ROI
b. Sample Case Study: Courier Service
c. Communicating Measurement
5. Characteristics of Good Evaluation Design
6. Presenting Results of Management
7. Practicum: Preparing an Evaluation Plan
VII. The Training Professional:
1. The ASTD Competency Model
2. Training Trends
VIII. Integration:
1. Four Generations of Training
2. Evaluation of Program
Methodology:
The learning & training methodologies to be used include: lecturettes, individual exercises, group discussions & presentations, use of assessment instruments, structured learning exercises, and use of
caselets.
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